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Self Storage Policies
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Self Storage Policies Alpine Self Storage Policies
Occupant Requirements
Occupant must be at the age of 18 (eighteen)
or older and must provide proof of identification with US Government issued photo identification at the execution of the Rental
Agreement. A photo copy of Occupant's same required identification will be obtained on file for future reference.
The name of the Occupant of the Rental Agreement must match the name on the required same identification. The signature
of Occupant must match the signature of Occupant's same required information.
Billing & Payments
1. Monthly Statements; For a $1.00 monthly fee, a monthly statement will be mailed to the address provided by you on your Rental Agreement. Monthly statements are mailed out of the local post office near the 25th day of the month prior to when your rent is due. If you want a monthly statement mailed to you, please request this in writing to our office. A monthly statement will be mailed to you each month ONLY if you make the request to our office in writing. Alpine Self Storage does not accept responsibility for postal errors which do occur. Please mark your calendar that your rent is due on the first day of each month and is late after the 10th of each month, regardless of whether or not you receive a statement. Keep in mind that if you receive your mail out of state, waiting for the statement to arrive before you mail your payment could place your account at risk for delinquency. 2. FREE On Line Payments: At no cost, you may pay your rent and set up one time or recurring payments on line at http://property.onesite.realpage.com/alpineselfstorage. The on line system is able to accept payments from your bank checking and savings accounts. On line credit card payments are not accepted at this time. You will need to enter your name and storage space identification as it appears in our system. If your storage space number is less than the number ten, you will need to put a zero in front of the letter and before the number. For example, if your space is R8, you will need to enter it as R08. If you have difficulties, contact our office for assistance. Note that you must have your pop-up blockers disabled in order to use the on line payment system. 3. Automatic
Credit Card Withdrawals: At no cost, you may register
with the easiest payment option, the Automatic Credit Card Withdrawal (AUTOCC) payment option.
We are able to accept one time credit/check/debit card verbal requests over the phone and in person during office
hours. If you would like for your monthly rent to be deducted from the
credit/check/debit card automatically each month, request an AUTOCC form from our office.
We can mail, email or fax you a form for your convenience. The form
must be completed and received in our office in order for the AUTOCC to take effect.
Verbal automatic withdrawals will not be accepted. If the AUTOCC card
holder is not the Rental Agreement Occupant, the signature and information from the cardholder as well as the occupant is
needed and prompted on the AUTOCC form. 4. Prepayment Discounted Option: You may choose to prepay your account for a discount! Prepay for six months and receive a ½ month free. Prepay for one year and receive one month free! Prepaid statements are mailed to you prior to any prepaid expiration at no cost to you. The discount applies in the last month and prepayment terms must expire on the last day of a calendar month. If your rent begins on a day other than the first day of a calendar month, the prorated portion of that month is not included in the prepayment quote and is due in addition to the qualifying prepayment period. Should you vacate your space prior to the prepayment expiration date, you will receive a refund for the remaining period while keeping in compliance with our move out – notice to vacate policy.
5. Accepted Payment Methods: We accept personal checks, cashier’s checks and money orders. Credit card payment forms accepted are VISA and Mastercard only. Personal checks are not accepted for payment on delinquent accounts. IMPORTANT: Personal checks are processed electronically. By submitting a payment to Alpine Self Storage with a check please be aware that you are authorizing Alpine Self Storage to use the information on your check to make a one time electronic payment from your checking account. The electronic payment will be for the amount indicated on your check. If you have any questions, or choose not to have your check converted into an electronic item, contact us at (970) 328-6311. For security purposes, CASH IS NOT ACCEPTED IN OUR OFFICE. You may convert your cash into the form of a money order at many local establishment locations close to Alpine Self Storage.
Any vehicle, including cars, trucks, sports utility vehicles, all terrain vehicles, trailers (motorized for non-motorized), motorcycles, dirt bikes, RV's, snow mobiles, pertain to this policy. If a vehicle is valued at $5,000 or more, special written permission by Alpine Self Storage Management must be obtained at the execution of the Rental Agreement. The owner of the vehicle must be the Occupant of the Rental Agreement. Vehicle must be insured to the full value of the vehicle and proof of the same must be provided to Alpine Self Storage Management at the execution of the Rental Agreement. Vehicle must be registered in the state of Colorado and proof of same must be provided at the execution of the Rental Agreement. Lienholder name and address must be provided in writing at the execution of the Rental Agreement.
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We look forward to having you as our customer!
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